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Frequently Asked Questions


1. What is Dinner Date? 
Dinner Date is set to be a one-stop portal for Malaysians and tourists looking for unique and exciting dining experiences via its three main categories of booking:

CREATE - features dining opportunities at unique locations usually not accessible to the public.
CONVERT - features experiential and thematic private dining packages in converted hotel rooms.
CONNECT - features unique dining experience businesses that are already running in the country.

2. Where can I purchase the tickets for the experience?
Tickets are ONLY sold online at www.dinnerdate.my

3. Who can experience Dinner Date?
All guests aged 18 and above can book their tickets based on their preferred choice.

4. What is the duration of the experiences listed?
The dining experiences will be for 90 minutes. Guests are encouraged at least 30 minutes before the time of the session that they have bought. Failure to reach on time will deem your admission as forfeited with no refunds given.

5. What time and how many sessions are there daily?
We have two sessions daily- one at 6:00 PM and 8:00 PM. You may not switch between sessions once you have bought the seat to your preferred session. You will be required.

6. What happens if I am late for my experience that I purchased?
The experience will start as per the schedule and your admission will therefore be considered as forfeited. Please note that no refund will be given.

7. What happens if I do not turn up? Can I get a refund?
Kindly note that once the ticket purchase has been made, strictly no refund will be given, unless the experience is cancelled by the organizer themselves.

8. Is the ticket transferable?
Tickets purchased cannot be transferable to another person. Consideration for transfer will however be given if you can provide evidence of double purchase, illnesses, or other related emergencies. A written request to transfer will have to be submitted to the organizer via email: [email protected] at least 24 hours before the affected session. The organizer will evaluate the request and reserves the right to make all final decisions on this.

9. What if my session is canceled?
The experience will only be canceled if there are major occurrences such as natural disasters, riots, etc. In such cases, a full refund (on the fee of the experience/seat only) will be offered by the organizer.


1. Can I change my food menu?
We have a standard menu with different options for the main course. Unfortunately, we do not allow any changes to it once your booking is confirmed.

2. Is the food being served Halal?
The Official Food Provider is carefully crafted and selected. All meats ordered from the caterer are strictly sourced and slaughtered in accordance with Islamic principles and their suppliers and producers are legally approved and certified by the Department of Islamic Development Malaysia (JAKIM).

3. Can I bring my own food and/or drinks?
We strictly prohibit outside food or drinks to be brought into the event area. All guests would be subjected to a basic bag check.